Shipping & care
Getting it to you, and keeping it.
Every piece leaves the atelier in its box, tracked.
Shipping
Worldwide, tracked. Overseas shipping is billed separately from the piece. Import duties, taxes and customs charges are the recipient's responsibility — they vary by country and are not something the studio can pay on your behalf.
New Year timing
For the zodiac line there are annual cutoff dates for arrival before the New Year. They are confirmed with the carrier and published on the product page before listings open — the studio does not publish a date it has not confirmed.
Using the seal
Press straight down onto the paper with even pressure, and lift straight up rather than rocking. A firm, slightly soft surface beneath the paper gives a cleaner impression than a hard desk.
Caring for the stone
Stone chips if dropped — the box is the safest place for it between uses. Wipe the carved face gently after use so paste does not dry in the strokes, and keep it out of direct sunlight and away from heat.
The impression paste
Keep 朱肉 closed when not in use so it does not dry out. Load the seal by tapping the face lightly against the paste several times rather than pressing it in hard.